How to Get Support

All support requests are handled exclusively through our Ticket System. To submit a ticket:

1. Visit https://iclick.id/ticket.

2. Fill in your registered email, subject, and a detailed description of your issue.

3. Submit the ticket.

Our support team will review your request and respond as quickly as possible. You can track the status of your ticket directly through your account dashboard.

Response Time

We strive to respond to all tickets within 24–48 hours. For more complex issues, response times may be longer, but we will keep you updated until the issue is resolved.

What We Can Help With

Through our ticket system, we provide assistance for:

• Account issues (login problems, password reset, profile updates)

• Payment and withdrawal inquiries

• Technical problems (site errors, ad-view issues, etc.)

• General questions about the platform

Important Notes

• Support requests must be submitted through the ticket system; requests via email or social media may not be addressed.

• Always provide accurate and complete information to help us resolve your issue faster.