We are committed to providing our customers with the highest quality of service.

1. Support Availability:

   • Support services are available 7 days a week, from 9:00 AM to 9:00 PM.

2. Contact Channels:

   • Email: support@iclick.id
   • Live Chat: Accessible through our website's dedicated chat section.
   • FAQ Page: Common queries and their answers are available here.

3. Response Time:

   • All emails and support requests will be responded to within 24–48 hours.

4. Scope of Support:

   • Assistance with technical issues.
   • Queries regarding payments.
   • General information about services.
   • We strive to ensure that every customer receives timely and effective support. If you have further questions, please do not hesitate to contact us.